We see forward-thinking strategy as the key to lasting digital culture and strong customer ties.With our proven framework and cross-industry digitalization expertise, we guide your initiative from strategy to execution creating sustainable value at every step.

North Star

The North Star is a cornerstone of strategic planning that empowers organizations to optimize success by aligning their efforts with a clear and overarching goal –  the North Star Metric. Over time, it provides a consistent reference point for growth, ensuring all efforts drive maximum value and long-term success.

  • PURPOSE & VALUES
  • CORPORATE GOALS
  • NORTH STAR METRIC
  • VALUE PROPOSITION
  • OBJECTIVES & KEY RESULTS
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Business Blueprint

The Business Blueprint aligns the digitalization, including its key areas - like E-Commerce, Fulfillment, Inventory, Sales, Customer Service and many more. Our individually tailored framework establishes the business foundation for your digitalization, enabling state-of-the-art processes, optimizing customer interactions, and deepening engagement.

  • BUSINESS OBJECTIVES
  • GUIDING PRINCIPLES & KEY CRITERIA
  • CUSTOMER LIFECYCLE MANAGEMENT
  • BUSINESS CAPABILITIES & USE CASES
  • BUSINESS PROCESS OPTIMIZATION
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Platform Engineering

Platform Engineering forms the technological backbone of your digital strategy. Building on your business foundation, we engineer a digital ecosystem that addresses key areas such as technological principles, architecture, and data management. Our primary focus is to establish a future-oriented technology foundation, ensuring performance, scalability and flexibility to include emerging technologies like AI, AR and IOT.

  • TECH PRINCIPLES
  • PLATFORM GOVERNANCE
  • BUSINESS ARCHITECTURE
  • DATA MANAGEMENT
  • ECOSYSTEM DESIGN
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Ecosystem Evaluation

A compass for your tool decision-making process. Building on your business and tech foundation, we conduct a thorough evaluation of tools that address critical areas such as functionality, user experience, architecture, and performance. Our comprehensive approach guides the evaluation also by the broader context of your digital ecosystem, including your culture, vendor vision and roadmap, and financial feasibility.

  • CRITERA-BASED TOOL SELECTION
  • CULTURE & PEOPLE ANALYSIS
  • TOUCH & FEEL VIA POV/POC
  • ECOSYSTEM EVALUATION
  • BUSINESS CASE
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Roadmap Design

Sustainable strategy and leadership require a clear path. Our Roadmap Design serves as a strategic guide for your digital transformation. We design a roadmap that focuses on key areas such as action items, timeline, and milestones. By leveraging industry best practices, market insights and trends, we help you navigate complexities and stay ahead of evolving business demands.

  • TRANSFORMATION ROADMAP
  • BUSINESS VALUE & IMPACT ANALYSIS
  • MILESTONES & PRIORITIZED ACTIONS
  • ROLES & RESPONSIBILITIES / RACI
  • READINESS ANALYSIS
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